I sold on Amazon.com for over a year. I had 93-100% feedback until Christmas when Doba, a drop shipper, sent out shoddy guitars. My feedback went to 73% even though I worked day and night to satisfy all these complaints with refunds or replacements. I got my feedback back up to 93% which is no easy task as I had to send out 2nd and 3rd requests to get customers to leave it, then it is only 1/4 who do. Amazon knows and admits this but yet still has such rigid rules of 95% feedback to continue selling. They closed my account and removed my over 1000 products listed and now say I have to wait 3 months to receive any of the $3000 owed to me for sales. I have purchased the products and shipped all orders so I am out the money but they are keeping my money!!! They are crooks!!
GET YOUR SELLER ACCOUNT BACK!
We built a million dollar empire through Amazon and entrusted them with our livelihood. We had impeccable feedback and unmatched customer service until we were faced with a well known competitor who decided to order place orders and leave negative feedback. Within a month everything we worked so hard to create was destroyed. No mater our efforts we were banished from selling on Amazon indefinitely. We spent the next several months and thousands of dollars making over 11 failed attempts to reinstate our account, create a new one and use other peoples account (which eventually got banned as well). In a last attempt to beg Amazon for forgiveness we were befriended by longtime Amazon employee gone rogue. It wasn't long before we had all the intel necessary to get our account back up and running and now we are sharing that intel with you.
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